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SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Extensibility in SAP CX Solutions | 11-20% | - Low-code/No-code development (SAP Build) - In-app extensibility - Side-by-side extensibility using SAP BTP |
| Topic 2: SAP Sales Cloud and SAP Service Cloud | 11-20% | - Sales process configuration - Integration with back-end systems - Service ticket workflows |
| Topic 3: SAP Integration Suite | 11-20% | - API Management - Integration strategy and architecture - Open Connectors - Cloud Integration capabilities |
| Topic 4: Managing Clean Core | <=10% | - Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions |
| Topic 5: SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Customer segmentation - Marketing automation strategies - Campaign management |
| Topic 6: SAP Customer Data Solutions | 11-20% | - Customer Data Platform (Unification and Segmentation) - Customer Data Cloud (Identity and Consent) |
| Topic 7: The Intelligent Enterprise | <=10% | - Understanding SAP's End-to-End Business Processes - SAP Business Suite Strategy |
| Topic 8: SAP Commerce Cloud | 11-20% | - Storefront and catalog management - Commerce solution architecture - Order management |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
Which of the following definitions describes an extension in SAP Commerce Cloud?
- A. It is a prepackaged integration setup that enables SAP Commerce Cloud to integrate with other tools.
- B. It is a side-by-side app integrated within the SAP Commerce Cloud core component.
- C. It is an encapsulated functionality that can contain business logic, type definitions, a Web application, and back office configuration.
- D. It is a personalization option that enhances the SAP Commerce Cloud standard logic.
Correct Answer: C 🗳️
Which statement describes SAP One Domain Model?
- A. It is a canonical model for enterprise data enhanced by SAP for cloud usage.
- B. It is a common model for business objects that enables systems to speak the same language during data exchange.
- C. It is a model for defining analytical content with common attributes and common semantics for SAP applications.
- D. It is a domain model for classifying integration types to different domains.
Correct Answer: B 🗳️
What are key components of the ABAP RESTful Application Programming Model?
Note: There are 3 correct answers to this question.
- A. Behavior Definitions
- B. Event-Handlers
- C. Service Model Infrastructure
- D. Core Data Services
- E. Java and Spring
Correct Answer: A,C,D 🗳️
You are implementing SAP Sales Cloud.
What native analytics capabilities are available? Note: There are 2 correct answers to this question.
- A. Datasets
- B. Stories
- C. Reports
- D. Dashboards
Correct Answer: B,C 🗳️
How does the Integration Advisor capability help you accelerate integration development?
Note: There are 2 correct answers to this question.
- A. By providing SAP advisory consultants to support customer go-lives
- B. By generating artifacts for creating an integration flow in SAP Cloud Integration
- C. By offering SAP methodology templates for creating integration strategies
- D. By using a proposal service based on machine learning using crowd sourcing
Correct Answer: B,D 🗳️
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