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ITIL ITILSC-SOA requires thorough preparation, so the applicants need to be pretty serious about it. They may consider using the official training course designed to help the students understand five ITIL lifecycle stages. These include service strategy, service transition, service operation, service design, as well as continual service improvement. Moreover, the course proposes guidance on the best way to develop service offerings for the support of users and business needs. The specialists can find the details of this training option on the certification webpage.
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The price of the ITILSC-SOA exam is $399 USD.
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
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EXIN ITILSC-SOA日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Supplier Management | - Supplier Lifecycle
|
| Service Portfolio Management | - Service Portfolio
|
| Service Level Management | - Service Agreements
|
| Business Relationship Management | - Customer and Business Relationships
|
| Demand Management | - Demand Analysis
|
| Service Catalogue Management | - Catalogue Structure and Maintenance
|
| Organizing, Technology and Implementation | - Technology and Implementation Considerations
|
| Introduction to Service Offerings and Agreements | - Service Management as a Practice
|
| Financial Management for IT Services | - Financial Processes
|
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