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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM SmartCloud for Social Business Overview & Value Proposition | - Product positioning and business value - Cloud collaboration concepts |
| Licensing, Pricing & Deployment | - Subscription models - Cloud deployment considerations |
| IBM SmartCloud for Social Business Features | - Email, collaboration, and file sharing services - Social networking and enterprise collaboration tools |
| Sales Messaging & Customer Scenarios | - Competitive positioning and objections handling - Industry use cases |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
1. Which of the following is a potential sales opportunity for SmartCloud for Social Business?
A) Whitespace customers who do not currently do business with IBM.
B) A satisfied Lotus customer.
C) Lotus customers that have stated an intent to move to another collaboration platform.
D) All of the above
2. What are the four business solution areas within the IBM SmartCloud family?
A) Smarter Mainframes, Smarter Databases, Smarter Appliances, Smarter Internet
B) SmartCloud Security, SmartCloud Tivoli, SmartCloud WebSphere, SmartCloud Rational
C) XML, Python, Web 2.0, Java
D) Smarter Commerce, Smarter Cities, Business Analytics, and Social Business
3. When an order is placed, the seller must provide what additional information before the order can be provisioned?
A) A mobile phone number
B) A secondary credit card in case the customer forgets to pay their bill
C) A customer reference
D) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D |
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