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Apple OS X Support Essentials 10.9 Sample Questions:

1. What permissions are modified by the Disk Utility Repair Permissions feature?

A) Disk Utility is the primary application for creating and managing disk images.
B) The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
C) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used to locate files and folders on the volume.
D) The master password is used to reset local account passwords.

2. How do you start up an OS X Mountain Lion computer in single-user mode?

A) Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.
B) Hold down Shift-Option while the computer restarts.
C) Start up from the Mountain Lion Recovery system partition, and enter the command reboot -single in Terminal.
D) Hold down Command-S while the computer restarts.

3. In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?

A) In application-specific preferences files in ~/Library/Preferences/
B) In a preferences database file in ~/Library/
C) In .DS_Store files, at the root level of ~/
D) In a preferences database file in /Library/

4. Why does the Finder hide certain folders at the root of the system volume?

A) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
B) The firmware initializes the Mac computer's hardware andlocates the booter file on a system volume. The Power-On Self-Test (POST) checks for basic hardware functionality when the Mac powers on.
C) The Finder populates the Network folder using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources inside the Network folder, and service discovery zones or workgroups appear as folders.
Any currently connected servers also appear in the Network folder.
D) The Finder hides traditional UNIX resources from average users because they don't need to have access to those items. If users need access to these UNIX items, they can access them from Terminal.

5. How do the four default System Preferences categories differ?

A) During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.
B) The easiest method to configure VPN settings is to use a configuration profile containing all the relevant VPN setup information.
C) Archive files are much simpler to create in the Finder and are compatible with third-party operating systems. Disk images are more difficult to create and manage, but they offer greater flexibility. Primarily, disk images can be easily modified and converted. However, OS X style disk images aren'tcompatible with third-party operating systems.
D) Generally, Personal preferences affect only a single user; Hardware preferences adjust hardware & peripheralsettings; Internet & Wireless preferences affect personal & system network settings; and System Preferences affect all users and often require administrative access.

Solutions: