100% Real 37820X dumps - Brilliant 37820X Exam Questions PDF
37820X Exam PDF [2022] Tests Free Updated Today with Correct 66 Questions
NEW QUESTION 17
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
- A. one-X Mobile Preferred using iOS or Android smartphones
- B. Scopia Mobile using iOS or Android smartphones
- C. one-X Mobile Preferred using Windows smartphones
- D. Avaya Communicator using iOS or Android smartphones
Answer: A
NEW QUESTION 18
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. 16 additional Mobile user licenses
- B. No additional user licenses
- C. 16 additional Office user licenses
- D. Six additional Power user licenses
Answer: C
NEW QUESTION 19
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. Meet-me audio conferencing
- B. HTML based call accounting reports
- C. On demand call recording and reporting for any user
- D. Centralized management of wired network switches
Answer: D
NEW QUESTION 20
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 400 Telephony users and 235 UC users
- B. 410 Telephony users and 225 UC users
- C. 200 Telephony users and 435 UC users
- D. 210 Telephony users and 425 UC users
Answer: C
NEW QUESTION 21
You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?
- A. A single design diagram
- B. A design diagram for each person
- C. A single architectural diagram
- D. An architectural diagram for each person
Answer: D
NEW QUESTION 22
With Avaya Spaces, which statement is true about the what users can do?
- A. Only Member level users and above can video call.
- B. Only the Owner/Admin level users can video call.
- C. All levels of users can text chat and video call.
- D. Guest level users can only text chat other users.
Answer: A
NEW QUESTION 23
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- C. 15 Standard licenses and 15 Standard HA licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 24
Your customer wants to create wallboards.
In addition to the Basic Avaya Call Reporting license, what is required to provide wallboard templates?
- A. Voice Recording Library
- B. Agent Dashboards
- C. Realtime
- D. Custom reports
Answer: B
NEW QUESTION 25
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. Web Chat
- B. Predictive Outbound
- C. MMS Text Messages
- D. Scanned Documents
Answer: C
NEW QUESTION 26
In Powered by Offer, when Is Fallback Twinning to an external device provided?
- A. After the mobile device rings an administer-able number of rings.
- B. When the mobile device loses contact with the IP Office In the cloud data center
- C. When simultaneous mode for the IP Office user is not available
- D. When the IP Office phone loses contact with the IP Office In the cloud data center
Answer: A
NEW QUESTION 27
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- B. IP Office uses many of the same components and applications such as SBCE and System Manager.
- C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Answer: B
NEW QUESTION 28
You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?
- A. The cost for nine analog trunk ports versus a single digital trunk port.
- B. Digital trunking needs VCM channels and analog trunks do not-
- C. Digital trunking requires an SBCE for security.
- D. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
Answer: D
NEW QUESTION 29
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
- A. It does not Include a camera.
- B. It has a smaller touch screen.
- C. It is not an all glass device.
- D. It has visible mechanical buttons.
Answer: A
NEW QUESTION 30
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
- B. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- C. 15 Standard licenses and 15 Standard HA licenses
- D. 15 Standard licenses; since HA Is included with the Standard license
Answer: D
NEW QUESTION 31
One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?
- A. Organization or group
- B. Job function
- C. Email address
- D. Address
Answer: C
NEW QUESTION 32
With the Avaya IX Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?
- A. Basic
- B. Business
- C. Plus
- D. Platinum
Answer: A
NEW QUESTION 33
In an IP Office environment, which two can be run on the Vantage device? (Choose two.)
- A. Avaya Equinox Attendant
- B. Avaya IX Workplace Client
- C. IP Office Web Client
- D. Vantage Connect Client
Answer: A,B
NEW QUESTION 34
Refer to the IT-FAC scenario and exhibits.


The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It uses a line of ruggedized endpoints.
- B. It utilizes the WiFi network of APs.
- C. It operates on a separate DECT network.
- D. It supports off-premise connectivity.
Answer: A,B
NEW QUESTION 35
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