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72301X Exam PDF [2023] Tests Free Updated Today with Correct 97 Questions
NEW QUESTION 37
A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?
- A. Use SSH to Avaya Breeze ™, and use theroutecommand to correct the routing table.
- B. Use SSH to Avaya Breeze ™, and run SMnetSetup.
- C. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.
- D. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.
Answer: B
NEW QUESTION 38
Which statement about Avaya Session Border Controller (SBC) is true?
- A. The Avaya SBC is the enabling and secure pivot point for H.323 Communications in and out of the Enterprise.
- B. The Avaya SBC secures and authenticates Integrated Services Digital network (ISDN) calls placed to/from the Public Switched Telephone Network (PSTN).
- C. The Avaya SBC is a service within System Manager (SMGR) to support deployments.
- D. The Avaya SBC is the enabling and secure pivot point for SIP Communications in and out of the Enterprise.
Answer: D
NEW QUESTION 39
Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
- A. It is not anchored on the Avaya Aura Media Server.
- B. It is anchored on the Avaya Aura Media Server for the duration of the call.
- C. It is anchored on the Avaya Aura Media Server if using SIP agent.
- D. It is anchored on the Avaya Aura Media Server until the agent answers the call.
Answer: B
NEW QUESTION 40
In which two Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms does the SIP domain need to be configured? (Choose two.)
- A. ip-network-region
- B. ip-network-map
- C. trunk-group
- D. signaling-group
Answer: A,D
NEW QUESTION 41
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?
- A. Using a direct SIP trunk group between CM and AAM.
- B. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
- C. Using a direct H323 trunk group between CM and AAM.
- D. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.
Answer: D
NEW QUESTION 42
Which three statements about Avaya Breeze ™ with WebRTC Snap-in are true? (Choose three.)
- A. The web browser uses the "Cluster IP Address" to reach an Avaya Breeze ™ node when making a WebRTC call.
- B. The WebRTC Snap-in will validate the authorization token created and encrypted by the web server.
- C. WebRTC uses a STUN/TURN server to relay WebRTC media from the public network through to the Avaya Aura Media Server (AAMS).
- D. WebRTC and Presence Services Snap-ins can co-reside on a General Purpose Cluster.
- E. WebRTC uses the Avaya Aura Media Server (AAMS) to convert WebRTC media to SIP mediA.
Answer: B,C,D
NEW QUESTION 43
A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.
Which two pre-implementation steps were omitted? (Choose two.)
- A. Establish connectivity.
- B. Access support.avayA.com to verify customer systems compatibility.
- C. Test all third-party equipment and software.
- D. Provide accurate licensing specification.
- E. Upgrade Communication and Session Manager.
Answer: B,C
NEW QUESTION 44
When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...".
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed?
- A. Change clid-numbering 0 SAT form to send the correct CLID.
- B. Having identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
- C. Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
- D. In Session Manager, configure a DigitConversionAdapter with 'fromto=true' to update the 'Form' header as well as the P-asserted-identity, and link it to the AAM SIP Entity.
Answer: D
NEW QUESTION 45
traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)
- A. traceSBC can trace SIP trunk calls but not Remote Workers calls at the same time
- B. traceSBC parses Avaya SBCE log files and displays SIP and PPM messages, you can use the tool even in case of TLS and HTTPS
- C. traceSBC command can be used from CLI ipsec user
- D. traceSBC can only be used to view PPM messages if they are transported using HTTP instead HTTPS
- E. traceSBC can be used to view STUN/TURN messages.
Answer: B,E
NEW QUESTION 46
In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)
- A. Automatic mode
- B. Ladder mode
- C. Non real-time mode
- D. Real-time mode
- E. Summary-time mode
Answer: A,C,D
NEW QUESTION 47
Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?
- A. IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
- B. Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
- C. Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
- D. Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
Answer: B
NEW QUESTION 48
Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)
- A. STUN
- B. SRTCP
- C. ICE
- D. HTTPS
- E. TURN
Answer: A,C,E
NEW QUESTION 49 
Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?
- A. interoperability testing
- B. endpoint routing configuration issue
- C. network outage
- D. routing configuration issues
Answer: D
NEW QUESTION 50
Which statement about Avaya Tier 2/Business Partners is true?
- A. They immediately escalate to Tier 3 as issue is encountered.
- B. They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.
- C. They isolate issue, resolve issue then escalate to Tier 3 for corrective action.
- D. They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.
Answer: D
NEW QUESTION 51
In which way can you check if the Avaya Aura Messaging (AAM) server is using the correct certificate?
- A. Using AAM SMI, navigate to Administration > Messaging > Security > Trusted Certificates
- B. Using AAM SMI, navigate to Messaging > Software Management > Software Verification
- C. Using AAM SMI, navigate to Administration > Server Maintenance > Security > Server/Application Certificates
- D. Using AAM SMI, navigate to Administration > Messaging > Security > Server/Application Certificates
Answer: C
NEW QUESTION 52
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
- B. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
- C. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
- D. Access the AES web console, and view the services status in the AES menu.
- E. Access the TSAPI web interface to monitor AES.
Answer: C,D
NEW QUESTION 53
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?
- A. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
- B. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.
- C. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed. - D. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed.
Answer: C
NEW QUESTION 54
Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)? (Choose two.)
- A. Run an ASAI test on AES.
- B. Run thestatus aesvcs cti-linkcommand on CM.
- C. Observe the AES dashboard.
- D. Observe the AES Alarm Report.
- E. Observe the CM dashboard.
Answer: A,B
NEW QUESTION 55
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura Session Manager (SM)?
- A. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
- B. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
- C. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.
- D. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
Answer: D
NEW QUESTION 56
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?
(Choose two.)
- A. Develop immediate controlled actions to isolate the problem.
- B. Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
- C. Evaluate systems and components.
- D. Capture potential triggers.
- E. Develop a hypothesis based on the outcome of the various controlled actions and the system's reactions.
Answer: A,C
NEW QUESTION 57
Which method can be used to verify the Client and TSAPI services have been administered correctly?
- A. The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
- B. The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.
- C. The TSAPI test is call initialed from within Avaya Aura Communication Manager (CM) command line using the test TSAPI interface command.
- D. The TSAPI test is call initiated from CTI endpoints using SIP telephones.
Answer: B
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101038591
NEW QUESTION 58
What are two valid Avaya Aura Messaging (AAM) Measurement Report types? (Choose two.)
- A. Load
- B. Occupancy
- C. Feature
- D. Users
- E. Disk Usage
Answer: A,C
NEW QUESTION 59
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
- B. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
- C. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- D. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
Answer: B
NEW QUESTION 60
Which tool has an option to debug the TLS handshake between the server and the client?
- A. SIP Trace Config and SIP Trace Viewer
- B. List trace tac 701/tls
- C. traceSM
- D. List trace tac 701
Answer: C
NEW QUESTION 61
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