Ace Salesforce B2B-Solution-Architect Certification with Actual Questions Jan 24, 2023 Updated 2023 The Most Effective B2B-Solution-Architect with 115 Questions Answers Salesforce B2B-Solution-Architect Exam Syllabus Topics: TopicDetailsTopic 1Given a defined future state B2B multi-cloud solution architecture alongside business requirements Define the functional and technical solutionTopic 2Define [...]

Ace Salesforce B2B-Solution-Architect Certification with Actual Questions Jan 24, 2023 Updated [Q38-Q55]

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Ace Salesforce B2B-Solution-Architect Certification with Actual Questions Jan 24, 2023 Updated

2023 The Most Effective B2B-Solution-Architect with 115 Questions Answers


Salesforce B2B-Solution-Architect Exam Syllabus Topics:

TopicDetails
Topic 1
  • Given a defined future state B2B multi-cloud solution architecture alongside business requirements
  • Define the functional and technical solution
Topic 2
  • Define the incremental steps necessary to reach the recommended future end state that supports business outcomes
  • choose the preferred method for integrating data across different clouds
Topic 3
  • Given a scenario in which the designed solution is being implemented
  • Given a scenario in which the design document is being shared
Topic 4
  • Determine how to further improve the solution to ensure business benefits are continuously realized
  • Given a scenario in which a customer wants a B2B multi-cloud solution
Topic 5
  • Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution
  • Identify design options and their associated risks
Topic 6
  • Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap
  • Given information gathered during discovery
Topic 7
  • Eensure that stakeholders are appropriately enabled to manage the solution moving forward
  • Define the strategy to migrate data
Topic 8
  • Given a set of business requirements, recommend an appropriate Salesforce multi-cloud or AppExchange solution
  • Given customer expectations around data volumes

 

NEW QUESTION 38
What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that project stakeholders are aligned with the project team on deliverables?

  • A. Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.
  • B. Define and document the business value map with project stakeholders to capture the value provided by the implementation.
  • C. Develop and present the business case to all project stakeholders before beginning the solution design and development phase.
  • D. Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.

Answer: A

 

NEW QUESTION 39
Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessing their order history on B2B Commerce.
Which two options should a Solution Architect consider to improve performance' Choose 2 answers

  • A. Enable reporting snapshots to store summarised information.
  • B. Use external objects instead of standard B2B Commerce Order object.
  • C. Develop an archiving strategy around order records from Salesforce based on a criteria that works with customer.
  • D. Create a custom component to display all order information.

Answer: A,C

 

NEW QUESTION 40
A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.
Based on the business requirements, which solution should the Solution Architect recommend?

  • A. Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.
  • B. Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.
  • C. Implement Salesforce Service Contracts with line items to track rebate accruals and expose the data in the Experience Cloud site.
  • D. Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.

Answer: B

 

NEW QUESTION 41
Universal Containers (UC) uses Sales Cloud, Service Cloud, and Experience Cloud. The implementation was completed 5+ years ago, and Service Cloud users are now expressing dissatisfaction with system performance. A custom Visualforce page was developed to show relevant data to Experience Cloud users. The same page is used by the Support team but displays more information based on their profile. UC has a small internal Support team for Salesforce that periodically enables new features in production.
Which best practice should the Solution Architect recommend to avoid these types of issues in the future?

  • A. Assess the level of technical debt and test new features in a sandbox before enabling in production.
  • B. Assess the level of data quality and test new features with a subset of users in production before enabling all users.
  • C. Assess the level of technical debt and test new features with the Product team in a Developer sandbox.
  • D. Assess the level of data quality and test new features with a pilot before enabling for all users.

Answer: D

 

NEW QUESTION 42
SharpField is a fast-growing company that provides SaaS for commercial service providers. SharpField has been acquiring other similar companies and plans to continue to do so for the near future.
After a recent acquisition of a company that also has a Salesforce org, the CIO wants to know the correct path forward on deciding whether to integrate the acquired companies into SharpField's existing landscape.
What should a Solution Architect recommend to the CIO to ensure the correct org strategy for SharpField going forward?

  • A. Recommend a single-org strategy and development of strict processes for all acquired companies to follow.
  • B. Prioritize completing an in-depth org strategy analysis, focused on the Business, Technology, Governance, and Operations requirements at SharpField.
  • C. Prioritize migrating the newly acquired company to SharpField's Salesforce org first, then perform an org strategy analysis to assess the Business, Technology, Governance, and Operations requirements for any future acquisitions.
  • D. Recommend a multi-org strategy and development of required integration layers to move the required shared data between instances of any and all acquired Salesforce instances.

Answer: D

 

NEW QUESTION 43
AC Computers is launching a new subscription bundle service and plans to primarily sell through direct sales and a website storefront for existing customers. Direct Sales needs the ability to configure complex deals and manage subscription. Existing customers need the ability to initialize a request for additional products and services from the storefront and seamlessly send the request directly to Sales to finalize the quote.
Which three recommendations should a Solution Architect make to meet these business requirements?
Choose 3 answers

  • A. Salesforce CPQ
  • B. CPQ B2B Commerce Connector
  • C. Salesforce Billing
  • D. Salesforce Order Management
  • E. B2B Commerce

Answer: A,B,E

 

NEW QUESTION 44
Universal Containers (UC) has implemented a new ecommerce site for its resellers. UC is leveraging a multi-cloud architecture, B2B Commerce, for building the storefront and Service Cloud Web2Case for offering case management functionality to its resellers. UC notices that the case volume is extremely high and a number of resellers are raising cases for trivial issues on the B2B Commerce site.
Which two recommendations should a Solution Architect make to help resellers use the site more efficiently and lower the casevolume?
Choose 2 answers

  • A. Disable anonymous users on the site.
  • B. Plan and conduct User Adoption Trainings for resellers on howto use the site.
  • C. Offload the number of cases received via Web2Case by using Email2Case.
  • D. Implement Case Deflection.

Answer: A,C

 

NEW QUESTION 45
Universal Containers (UC) is a global organisation that wants to establish a 628 Commerce site to meet changing customer expectations and expand into new markets. These expectations include being able to self-serve 24x7 and get automated updates on orders. There are existing sales channels used at UC. Including a standard Sales team as well as a partner sales channel.
The sales leader met with a Solution Architect and shared that they want to grow their digital capabilities over the next 2 years. Time is of the essence and the sales leader needs to have the ecommerce solution in place as soon as possible to capture market share in new geographies before other competitors move in. The executive team has promised prompt access to key stakeholders as needed.
What is the appropriate next step 'or the Solution Architect?

  • A. Recommend discovery meetings with additional stakeholders to gather information on the functional and technical requirement across the sales and other functional areas, then provide a recommendation based on information gathered to deliver an MVP.
  • B. Recommend in iterative rollout strategy for one of the new geographies where B2B Commerce is first rolled out to secure first mover status, while the Solution Architect gathers more requirements around other capabilities and requirements, and then roll those out over subsequent phases.
  • C. Propose a set of high-level design options with architecture diagrams depicting the potential elements of a solution that would meet the needs of the enterprise, including pros and cons to help the stakeholders make final decisions.
  • D. Propose the introduction of B2B Commerce and CPQ to address the key areas of need such as global commerce, complex pricing, quoting and discounting needs; highlight the key features 6r>a the alignment of the features to the needs outlined.

Answer: B

 

NEW QUESTION 46
The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers. Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal.
NTO's internal team decided to use Revenue Cloud and Experience Cloud as its solution.
What should a Solution Architect recommend as NTO begins its implementation?

  • A. Advise the client that Revenue Cloud is the starting point.
  • B. Advise the client to start with Experience Cloud.
  • C. Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.
  • D. Select an AppExchange product focused on contract lifecycle management.

Answer: C

 

NEW QUESTION 47
Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out to UC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?

  • A. Sales Cloud, B2B Commerce, and Customer Community
  • B. Sales Cloud, Partner Relationship Management, and Einstein
  • C. Sales Cloud, Service Cloud, and Partner Relationship Management
  • D. Sales Cloud, B2B Commerce, and Partner Relationship Management

Answer: C

 

NEW QUESTION 48
Big Server Company sells complex server solutions to customers through a reseller channel. Resellers will purchase complex servers as well as have warehouses to store quick need products for their customers, such as additional hard drives and cables. Big Server Company currently uses Salesforce CPQ for its Sales team. Big Server Company would like to be able to give resellers easy access to purchase warehouse type products through B2B Commerce; however, the company would also like to allow resellers to request additional discounts for large volume orders from the Sales team.
Which recommendation should a Solution Architect make to integrate B2B Commerce and Salesforce CPQ to accomplish this request.

  • A. Create a request special pricing button in B2B Commerce that will create an opportunity for the sales representative and allow the sales representative to follow up.
  • B. Utilize an integration software, like MuleSoft, to sync carts and pricing between B2B Commerce and Salesforce CPQ.
  • C. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to create a quote from the Resellers Cart, allowing a sales representative to configure discounts and sync back to cart.
  • D. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to sync the cart to Salesforce CPQ, and have a reseller price rule adjust pricing for the reseller based on volume.

Answer: D

 

NEW QUESTION 49
Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived dat a. The Solution Architect has recommended the use of Big Objects.
What are two considerations the Solution Architect should discuss with Fabulous Flooring?
Choose 2 answers

  • A. The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object.
  • B. The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session.
  • C. Picklist fields will need to be loaded as Text fields into the big Object.
  • D. Picklist fields will need to be marked as required for indexing in the Big Object

Answer: B,C

 

NEW QUESTION 50
Universal Containers uses an ERP as system of record (SOR) for its product data, and Sales Cloud and Revenue Cloud for its sales dat a. The Product data must be synced with Salesforce so that sales representatives can add the products to their Opportunities and Quotes. As Products are deactivated within the ERP, they should no longer be available. Since Sales Cloud is the SOR for Opportunities and Revenue Cloud is the SOR for Quotes, the Solution Architect has been asked to come up with an archiving strategy that preserves Opportunity and Quote data related to these deactivated products m Salesforce for historical reference.
What should a Solution Architect recommend to manage the deactivation of the Products and archiving of the Saks data?

  • A. Deactivate the Product m Salesforce once it is deactivated m the ERP. Archive the Opportunity and Quote data in a third-party system and bring back into Salesforce as External Objects.
  • B. Deactivate the Product in Salesforce once it is deactivated m the ERP. Mark the Opportunity and Quote data in Salesforce as inactive so they do not show up in reporting.
  • C. Remove the Product from active Opportunities and Quotes. Archive the Opportunity and Quote data in a third-parry system and bring back into Salesforce as External Objects.
  • D. Delete the Product in Salesforce once it is deactivated in the ERP. Archive the Opportunity and Quote data m a third-party system and bring back into Salesforce as External Objects.

Answer: A

 

NEW QUESTION 51
Universal Containers serves customers globally across two businesses. Each business has its own org for managing its sales and support operations. Each line of business also maintains its own reporting systems using both CRM Analytics and Salesforce reports, but the CEO is asking for a unique dashboard that includes the global opportunity pipeline with data from both orgs.
What should a Solution Architect propose?

  • A. Use CRM Analytics in the primary org and create a Salesforce External Connection. Then, create a dataflow to combine data from both orgs.
  • B. Use one org as primary and an ETL tool to synchronize the accounts and opportunities of the other org. Then, use standard reports.
  • C. Use CRM Analytics in the primary org and then, in the dashboards, use Salesforce Connect to query the data from the other org.
  • D. Use one org as primary and create external objects for the accounts and opportunities of the other one. Then, use standard reports.

Answer: A

 

NEW QUESTION 52
Universal Containers recently began a project to connect its ERP with Salesforce. One of the requirements is a daily batch process to create and update orders and order product information. The development team, using the corporate ETL tool, has created two processes to create these records using Bulk API. The test in the development environment worked fine, but in the production environment, some order product records were not updated and showed an error "UNABLE_TO_LOCK_ROW:unable to obtain exclusive access to this record". There is one Process Builder on the Order Product object and no async process.
Which two steps should a Solution Architect recommend to avoid this error?
Choose 2 answers

  • A. Add a retry process for the records rejected by this error.
  • B. Change the Bulk API call to use Bulk API 2.0.
  • C. Use the import wizard instead of Bulk API.
  • D. Sort the order product records by account and order before the Bulk API load.

Answer: B,D

 

NEW QUESTION 53
After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has some concerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs. There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard at the end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.
Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?
Choose 2 answers

  • A. The Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.
  • B. Given that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.
  • C. The CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.
  • D. The CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.

Answer: B,D

 

NEW QUESTION 54
Universal Containers (UC) has its product and primary pricing in an ERP. For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce's multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.
The sales process is structured so that the customers add products to the cart through the Storefront and request a quote from UC's sales representatives. The representatives can work on the quote in CPQ and push back the updated pricing to the Storefront. The overall pipeline is tied back to opportunities and opportunity products for forecasting.
Where does UC house the system of record for its sales process?

  • A. Third-party data warehouse
  • B. Salesforce CPQ
  • C. Salesforce Sales Cloud
  • D. Salesforce B2B Commerce

Answer: C

 

NEW QUESTION 55
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