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Avaya Workforce Engagement Support Certified Sample Questions:

1. When setting up voice recording,whichstatement describes the purpose of member groups?

A) It creates groups of extensions for management purposes and defines the type of recording for your particularenvironment
B) It specifies the actual extensions in use in your system, and associates them with the data source
C) It maps employees to extensions and data sources
D) It enables the translation of recorded events from third-Paty systems

2. In which migration process to Avaya Workforce Engagement can the test mode migration be used?

A) Server reuse
B) Side-by-side
C) Site migration
D) In-place

3. Where can an Avaya Workforce Engagement administrator see all user changes in its administrative pages?

A) The Audit viewer
B) The alarm status
C) The user log
D) The installer log

4. You are assigning Archive server roles in the Framework Enterprise Manager Which server role provides all Access to the Archive Database?

A) Archive database
B) Interaction Applications
C) Content Server
D) Central Archive

5. Which three statements about the Avaya Workforce Engagement server definition are true? (Choose three)

A) The server is located in the desktop zone
B) SQL Server must be installed on this server
C) The server can be hosted on several diferent hardware types
D) Two or more physical servers can have the same installed platform
E) The same hardware can be used for multiple severs

Solutions: