CompTIA FC0-U51 Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Software 21% | |
| Compare and contrast common operating systems and their functions and features. | 1.Types
3. Awareness of hardware compatibility for OS support
|
| Identify common programs, applications and their purpose. | 1.Types
|
| Given a scenario, use software management best practices. | 1.Install/uninstall
4. Licensing
|
| Identify the following alternative technologies and their purpose. | 1.Virtualization
2.Cloud computing
3. Web applications 4. VoIP5. Telepresence 6.Gesture-based interaction
|
| Explain the basic software features and functions of wireless devices. | 1. Unlocking/security2. Bluetooth pairing
6.Synchronization configuration 7.Airplane mode 8.Stores for mobile applications |
| Hardware 18% | |
| Identify basic wired and wireless peripherals and their purpose. | 1.Output devices
|
| Compare and contrast common computer connector types. | 1.Video
3.eSATA 4. Thunderbolt 5. USB 6. PS/2 7. Parallel 8. Serial 9. RJ-45 10. RJ-11 11. Audio 12. Power
|
| Identify the purpose of internal computer components. | 1. CPU2. Power supply 3. RAM 4. Storage
7. System cooling
|
| Security 21% | |
| Define basic security threats. | 1.Malware
3.Social engineering 4.Spam 5.Password cracking 6.Physical security
|
| Given a scenario, use security best practices. | 1.Password management
4. Multifactor authentication 5. Suspicious emails
7. Admin vs. user vs. guest account |
| Given a scenario, use web-browsing best practices. | 1.Recognize a secure connection/website
3. Recognize suspicious links 4. Recognize suspicious banner ads 5. Recognize adware symptoms
7. Update browsers and plugins
9. Disable autofill forms/passwords 10. Clear browser cache/history/cookies 11. Recognize untrusted source warnings 12. Risks of using public workstations |
| Networking 16% | |
| Given a scenario, set up and configure a basic SOHO router (wired/wireless). | 1. Verify wired connection, if applicable2. Set WEP vs. WPA vs. WPA2 3. Change SSID from default 4. Apply a new wireless password 5. Change admin password for router 6. Connect to the new network 7. Verify Internet connectivity 8. Update firmware if necessary |
| Compare and contrast cellular, wireless and wired data connections. | 1. High vs. low mobility2. High vs. low availability 3. High vs. low throughput/bandwidth 4. High vs. low reliability 5. Connection delay 6. Number of concurrent connections 7. Levels of security |
| Compare and contrast different methods of sharing and storage. | 1.HTTP vs. HTTPS
2. FTP vs. FTPS vs. SFTP 3. Local vs. hosted storage
|
| Basic IT Literacy 24% | |
| Perform appropriate steps to set up a basic workstation. | 1. Plug in cables2. Power on computer 3. Follow initial operating system setup wizard
5. Configure peripherals (if applicable) 6. Uninstall unneeded software (if applicable) 7. Configure and verify Internet connection 8. Install additional software (if applicable) 9. Run software and security updates 10. Other user accounts (if applicable) 11. Basic cable management |
| Explain the basic methods of navigating an operating system. | 1. Executing programs2. Difference between shortcuts and files 3. Manipulating files
5. Navigate a file structure 6. Search, sort and display files 7. Create screen captures 8. Navigate with hot keys 9. Folder and file size 10. Accessibility options 11. Folder and file permissions |
| Given a scenario, implement basic support concepts. | 1.Check for external issues
3. Manufacturer websites 4. Technical community groups 5. Internet search engine 6. Contact technical support |
| Explain basic backup concepts. | 1. Importance of backups2. Scheduling 3. Frequency 4. Storage mediums
|
| Describe the importance and impact of various environmental and safety concepts. | 1.Proper disposal methods
5. Ergonomic concepts
|
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