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  • Exam Code: 77-731
  • Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Updated: May 27, 2026
  • Q & A: 35 Questions and Answers
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  • Exam Code: 77-731
  • Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Updated: May 27, 2026
  • Q & A: 35 Questions and Answers
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  • Exam Code: 77-731
  • Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Updated: May 27, 2026
  • Q & A: 35 Questions and Answers
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How to Register For Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills?

Exam Register Link: http://www.certiport.com/locator

Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • adjust viewing details for calendars, modify calendar time zones
  • set free or busy status for calendar items
Topic 2
  • forward and reply to messages
  • configure basic Auto Archive settings
  • clean up messages, mark a message as read or unread
Topic 3
  • export messages to a data file
  • Format text, insert hyperlinks
  • apply themes and styles
Topic 4
  • add cc and bcc to messages; ; request a delivery or read receipt
  • create messages by using Quick Parts
Topic 5
  • Manage the Outlook environment for productivity
  • Print message, calendar, contact, or task information
Topic 6
  • sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps
Topic 7
  • Sort messages, move messages between folders
  • add new local folders, apply categories
Topic 8
  • Create calendar items, create recurring calendar items, cancel calendar items
  • Create and manage calendars

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

  • MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
  • The MOS 2016 exam format incorporates multiple projects.

Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016

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Skills measured

  • Manage contacts and groups (10-15%)
  • Manage schedules (35-40%)
  • Manage messages (35-40%)
  • Manage the Outlook environment for productivity (20-25%)

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