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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

A government agency is planning to determine applicable fees for customers based on complex data entered by the customer. Business users would like to test this feature with multiple samples before going live. How can the agency execute and confirm samples?

A. By utilizing the flows
B. By utilizing the expression sets in BRE module
C. By utilizing the integration procedures
D. By utilizing the combination of data raptors and integration procedures

Question 2

A government agency is evaluating the use of Public Sector Solutions. Their legacy solution has been in place for over 20 years; many of their current processes and files are still manual and paper-based. The agency would like to digitize and automate more its processes and files going forward. Which Public Sector Solution should a Technical Consultant recommend for this use case?

A. Intelligent Document Automation
B. Smart Forms
C. Workflows
D. Business Rule Engine

Question 3

The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region. What is the best solution to capture the fund-related requirements, objectives, and supporting documents?

A. Utilize the 'Funding Request' object to capture the details
B. Utilize the 'Funding Program Request' object to capture the details
C. Utilize the 'Funding Program' object to capture the details
D. Utilize the 'Business License Application' object to capture the details

Question 4

A public sector agency is looking to digitize its operations for Emergency Response. As the technical consultant on the project, the expectations are to roll out a public facing portal that allows citizens to submit a simple emergency request with some basic information. Which two are the correct approaches a consultant should take to meet these objectives?

A. Build a digital experience site using the Help Center template based on the agency's requirement
B. Build a digital experience site using pre-configured emergency response management (ERM) specific template
C. Create a custom Case Record Type and leverage a prebuilt Contact Support Form
D. Leverage prebuilt Emergency Service Request flow.

Question 5

The employee object has to be linked to the person account to use the Public Sector data model with the Employee data model. How should the employee object be linked with other objects?

A. PersonAccount -> Individual <- Employee.
B. Contact -> Individual <- Employee
C. User -> Individual <- Custom employee object
D. PersonAccount -> User -> Employee

Solutions: