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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?

A) Modular
B) Resilient
C) Secure
D) Simple
E) Scalable

2. Which of the following are features of IP Office Support Services (IPOSS)? (Select two.)

A) Avaya IP OfficeTM cloud deployment subscribers must buy a prepaid IPOSS contract on top of their monthly subscription fees.
B) Default coverage hours for IPOSSare365x 24.
C) IPOS Scan be sold under wholesale and co-delivery models.
D) IPOSS includes remote diagnostic capabilities.
E) IPOSS includes major software upgrades, updates and patches.

3. You are reaching out to a prospective customer to discuss Avaya IX TM Workforce Engagement Select.
Who should you reach out to as the primary decisionmakers? (Select two.)

A) Quality assurance managers and supervisors
B) Contact Center agents
C) Director of IT
D) Contact Center directors and managers

4. Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?

A) Quality Management Edition
B) Standard Edition
C) Recorder Edition
D) Workforce Management
E) Desktop Trigger

Solutions: