[Apr 25, 2024] Pass Salesforce Salesforce-Associate Exam Info and Free Practice Test
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Salesforce Certified Associate exam is designed for professionals who are new to Salesforce and want to demonstrate their understanding of the platform. Salesforce-Associate exam is an entry-level certification that covers the basics of Salesforce, including navigation, data management, and security. Salesforce-Associate exam is intended for individuals who are looking to start their career in Salesforce or who are transitioning from a different role to a Salesforce-related position.
NEW QUESTION # 42
Get Cloudy Consulting trains its new employee in a partial sandbox named New Employee; An employee competes the training in the sandbox and is ready to sign in to the production org. However, an error message pops ip indicating an invalid username or password. The employee is using their sandbox username and password to sign in to production.
What is needed to solve this error?
- A. Creating a different password for the production org
- B. Removing. New Employee appendix from the sandbox username
- C. Creating a new username for the production org
Answer: B
Explanation:
Explanation
The solution to the error is to remove. New Employee appendix from the sandbox username. When you create a sandbox, Salesforce appends the sandbox name to all usernames in the sandbox copy, so that they don't conflict with usernames in the production org. To sign in to the production org, the employee needs to use their original username without the sandbox name.
NEW QUESTION # 43
Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?
- A. User Experience Designer
- B. Business Analyst
- C. Platform Developer
Answer: B
NEW QUESTION # 44
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
Which Salesforce solution should GCC use?
- A. Experience Cloud
- B. Commerce Cloud
- C. Service cloud
Answer: C
NEW QUESTION # 45
A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory.
Where should the associate go to create a new report for Accounts?
- A. Setup
- B. Reports tab
- C. Accounts tab
Answer: B
Explanation:
Explanation
The Reports tab is where the associate should go to create a new report for Accounts. The Reports tab allows the user to create, view, edit, and run reports in Salesforce. The user can select a report type, such as Accounts, Accounts with Contacts, or Accounts with Opportunities, and then add filters, groupings, charts, and other features to customize the report. The Setup menu is where the user can configure the settings and customization of Salesforce, such as creating objects, fields, workflows, and security settings. The Accounts tab is where the user can view, create, edit, and delete account records in Salesforce.
NEW QUESTION # 46
An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?
- A. User Record page from Setup
- B. Contact Record page
- C. User Profile page
Answer: A
Explanation:
Explanation
The place where the employee should update their name and email address changes is the User Record page from Setup. The User Record page is where the employee can view and edit their personal information, such as name, email, username, alias, and profile. The employee can access the User Record page by clicking on their profile icon and then clicking Settings. Then, they can click on Personal Information under My Personal Information and edit their name and email address. The User Profile page is where the employee can view and edit their profile picture, about me, title, and contact information, but not their name and email address. The Contact Record page is where the employee can view and edit their contact details, such as phone, address, and social media accounts, but not their name and email address.
NEW QUESTION # 47
Which Salesforce role should help companies increase campaign effectiveness, reengage inactive customers, and grow their customer base?
- A. Marketer
- B. Consultant
- C. Designer
Answer: B
NEW QUESTION # 48
Get Cloudy Consulting wants to confirm the data type of the Account Sources field on Account object. Which editing the Account, the Account Sources field has several predefined values that can be selected.
Which type of field is Account Source?
- A. Formula
- B. Picklist
- C. Text.Area
Answer: B
Explanation:
Explanation
The Account Source field is a picklist type of field. A picklist field is a type of field that allows the user to select a value from a predefined list of values, which ensures data consistency and accuracy. For example, the Account Source field could have values such as Web, Phone, Referral, and so on. A formula field is a type of field that calculates a value based on an expression or formula, which can reference other fields, functions, or constants. For example, a formula field could calculate the commission amount based on the opportunity amount and the commission rate. A text area field is a type of field that allows the user to enter up to 255 characters of free-form text, which can include multiple lines and spaces. For example, a text area field could capture the description or notes of an account or an opportunity.
NEW QUESTION # 49
A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are:
Sales Manager must have the same access to Opportunities.
Marketing managers must have the same access to Campaigns.
What is the recommend approach to configuring their access?
- A. Sharing Sets and Manual Sharing
- B. Validation and Assignment Rules
- C. Profiles and Permission Sets
Answer: C
NEW QUESTION # 50
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
- A. Row Counts and Grand Total
- B. Grand Total and Subtotals
- C. Subtotals and Detail Rows
Answer: A
NEW QUESTION # 51
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?
- A. A custom report type
- B. A Roll-Up Summary field
- C. The Opportunity related list
Answer: B
Explanation:
Explanation
A roll-up summary field is a field on the parent object that calculates the sum, average, min, or max of a field on the child records. It can be used to learn the sum of the amount for each opportunity related to an account.
NEW QUESTION # 52
A Salesforce associate is working from a custom Contact list view and noticed key information is missing.
What should they do to add the missing information?
- A. Edit sharing settings
- B. Edit list filters
- C. Select Fields to Display
Answer: C
Explanation:
Explanation
The thing that they should do to add the missing information to the custom Contact list view is to select Fields to Display. Fields to Display is an option that allows the user to customize which columns appear in the list view, based on the fields that are associated with the object. The user can access the Fields to Display option by clicking on the List View Controls menu and then clicking on Select Fields to Display. There, they can add, remove, and reorder the fields that they want to see in the list view. Editing sharing settings or editing list filters are not the correct actions to add the missing information to the list view, because they affect the visibility and the criteria of the records, not the columns.
NEW QUESTION # 53
A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?
- A. PDF (,pdf) or Excel (,xlsx or ,xls)
- B. Excel (,xlsx or ,xls) file or comma- separated values (,csv)
- C. Word (,doc or .docx) or comma-separated values(.csv)
Answer: B
Explanation:
Explanation
Excel (.xlsx or .xls) file or comma-separated values (.csv) are the types of files that the report can be exported into. Exporting a report allows the user to save the report data as a file that can be opened and edited in other applications, such as Microsoft Excel or Google Sheets. The user can choose to export the report as a formatted report, which preserves the report formatting and layout, or as a details only report, which includes only the report data without the formatting and layout. A formatted report can be exported as an Excel (.xlsx or .xls) file or a PDF (.pdf) file. A details only report can be exported as a comma-separated values (.csv) file.
A Word (.doc or .docx) file is not a type of file that the report can be exported into.
NEW QUESTION # 54
Get Cloudy Consulting (GCC) will show its data on a dashboard where the data is visualized within a range.
Which dashboard component type should GCC use?
- A. Gauge
- B. Metric
- C. Chart
Answer: A
Explanation:
Explanation
A gauge is a dashboard component type that shows a single value within a range of custom values. A gauge is useful for showing whether a metric, such as revenue or customer satisfaction, is within a desired range. For example, a gauge could show the current revenue as a needle pointing to a green, yellow, or red zone, indicating whether the revenue is above, below, or on target. A metric is a dashboard component type that shows a single value, such as the total number of accounts or the average deal size. A metric does not show a range of values. A chart is a dashboard component type that shows data in a graphical format, such as a pie chart, a bar chart, or a line chart. A chart is useful for showing the distribution or trend of data, but not a single value within a range.
NEW QUESTION # 55
A salesforce associate wants to retrieve a record for a business but only remembers a portion of the business name.
Using the fewest clicks, how should the associate search the account records for the desired business?
- A. A list view of all accounts
- B. A report of all accounts
- C. The global Search box
Answer: C
Explanation:
Explanation
Using the global search box is the best way to search the account records for the desired business using the fewest clicks. The global search box is a feature that allows the user to search for records across multiple objects and fields using keywords or phrases. The global search box also supports wildcards, operators, and filters to refine the search results. For example, the user could enter "Get*" in the global search box to find all account records that start with "Get". Using a list view of all accounts would not work, because a list view is a filtered set of records that display data in a tabular format. A list view does not support wildcards or operators, and it requires more clicks to apply filters and sort the records. Using a report of all accounts would not work, because a report is a tool that displays data from one or more objects in a tabular or graphical format. A report does not support wildcards or operators, and it requires more clicks to create, run, and filter the report.
NEW QUESTION # 56
Get Cloudy Consulting wants to evaluate a new feature that requires a specific license before purchasing.
Which environment should be used?
- A. Developer org
- B. Scratch org
- C. Developer sandbox
Answer: A
NEW QUESTION # 57
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?
- A. Create an Opportunity List View.
- B. Create an Opportunity Summary report.
- C. Create an Opportunities Kanban View.
Answer: C
NEW QUESTION # 58
Get Cloudy Consulting gets 90°^b of its business from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field toTrade Show'.
What should help the sales reps when they create these lead records?
- A. Make an assignment rule named Trade Show' to only assign leads to sales reps.
- B. Change the default value of the Lead Source field from 'Web' to Trade Show'.
- C. Format a validation rule requiring the Lead Source field to equal Trade Show'.
Answer: B
Explanation:
Explanation
Changing the default value of the Lead Source field from 'Web' to 'Trade Show' is the best way to help the sales reps when they create these lead records, as it will automatically populate the field with the correct value, and save them time and effort.
NEW QUESTION # 59
Get Cloudy Consulting requires a value in the Status field every time a record is created or edited.
What should they do to enforce this?
- A. Make the field required in organization-wide defaults.
- B. Make the field required with a validation rule.
- C. Make the field required in Object Manager.
Answer: C
NEW QUESTION # 60
An organization wants to implement Salesforce into its business model. The requirements include:
* Operations management
* Program management
* Grantmaking
* Fundraising
* Marketing
* Engagement
Which cloud is preconfigured to handle all of these requirements7
- A. Experience
- B. Nonprofit
- C. Analytics
Answer: B
Explanation:
Explanation
The Nonprofit Cloud is the cloud that is preconfigured to handle all of the requirements listed. The Nonprofit Cloud is a set of products and solutions designed specifically for nonprofit organizations, such as operations management, program management, grantmaking, fundraising, marketing, and engagement. The Nonprofit Cloud includes the Nonprofit Success Pack (NPSP), which is a managed package that adds pre-built objects, fields, workflows, and reports to the standard Salesforce platform. The Analytics Cloud is a cloud that provides business intelligence and data visualization tools, such as Einstein Analytics and Tableau. The Experience Cloud is a cloud that allows the creation of digital experiences, such as websites, portals, and mobile apps, for customers, partners, and employees.
NEW QUESTION # 61
How should an associate display the sum of all closed won Opportunity amounts at the Account level?
- A. A custom report type
- B. A Roll-Up Summary field
- C. The Opportunity related list
Answer: B
NEW QUESTION # 62
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
- A. Go to Settings -> Personal Information -> My Work Information
- B. Submit a case with Salesforce support
- C. Go to Setup -> Company Information -> Default Time Zone
Answer: A
Explanation:
Explanation
The easiest method to change the work hours information in the Salesforce org to reflect the new time zone is to go to Settings -> Personal Information -> My Work Information, and select the appropriate time zone from the drop-down menu.
NEW QUESTION # 63
How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?
- A. Change the permissions so they can only see records from the specific city.
- B. Clone the list view with a new name, and filter by the specific c
- C. Build a private report for contacts that is filtered by the specific city.
Answer: B
NEW QUESTION # 64
A Salesforce user at Get Cloudy Consulting informs the company's Salesforce associate they have moved to another department in the organization and no longer need access to Salesforce.
How should the associate change the user's access?
- A. Delete the user to free up the Salesforce license.
- B. Do nothing; the user may need to access Salesforce in the future.
- C. Deactivate the user to free up the Salesforce license.
Answer: C
Explanation:
Explanation
Deactivating the user is the best way to change the user's access and free up the Salesforce license.
Deactivating a user prevents the user from logging in to Salesforce and removes the user from any assigned permission sets, queues, and groups. However, the user's record and related data are still preserved and can be reactivated if needed. Deleting the user would also free up the license, but it would also delete the user's record and related data, which may not be desirable. Doing nothing would not change the user's access or free up the license, and it would pose a security risk if the user still has the login credentials.
NEW QUESTION # 65
A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory.
Where should the associate go to create a new report for Accounts?
- A. Setup
- B. Reports tab
- C. Accounts tab
Answer: B
NEW QUESTION # 66
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