[Nov-2023] Pass Salesforce-Associate Exam in First Attempt Updated Salesforce-Associate Exam Questions
Salesforce Associate Dumps Salesforce-Associate Exam for Full Questions - Exam Study Guide
NEW QUESTION # 12
A Salesforce associate wants to add a new related list of cases to the Account.
Where should the associate go to add the related list to Account?
- A. Page Layout
- B. Account Record page
- C. Case Record page
Answer: A
Explanation:
Explanation
The related list of cases can be added to the account page layout, which determines the fields, buttons, and related lists that users see when they view an account record.
NEW QUESTION # 13
A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory.
Where should the associate go to create a new report for Accounts?
- A. Setup
- B. Reports tab
- C. Accounts tab
Answer: B
Explanation:
Explanation
The Reports tab is where the associate should go to create a new report for Accounts. The Reports tab allows the user to create, view, edit, and run reports in Salesforce. The user can select a report type, such as Accounts, Accounts with Contacts, or Accounts with Opportunities, and then add filters, groupings, charts, and other features to customize the report. The Setup menu is where the user can configure the settings and customization of Salesforce, such as creating objects, fields, workflows, and security settings. The Accounts tab is where the user can view, create, edit, and delete account records in Salesforce.
NEW QUESTION # 14
A Salesforce associate wants to locate a record within the custom object called Shipment'.
What is the most efficient way to find a record within this object?
- A. Object Manager
- B. Global Search
- C. App Launcher
Answer: B
NEW QUESTION # 15
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
- A. Grand Total and Subtotals
- B. Row Counts and Grand Total
- C. Subtotals and Detail Rows
Answer: B
Explanation:
Explanation
The switches that the associate should toggle to only show the Record Count are Row Counts and Grand Total.
Row Counts is a switch that shows the number of rows in the report, which is the same as the number of records. Grand Total is a switch that shows the sum, average, minimum, maximum, or other aggregate functions of a numeric field in the report. By toggling these two switches on and the other two switches off, the associate can see the Record Count and the Grand Total of the report, without seeing the individual records or the subtotals. Subtotals and Detail Rows are switches that show the breakdown and the details of the records in the report, which are not needed for the Record Count.
NEW QUESTION # 16
A Salesforce associate wants to update an opportunity record they just closed. Which relationship is standard as a Lookup field on an opportunity?
- A. Account
- B. Quote
- C. Stage
Answer: A
NEW QUESTION # 17
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?
- A. Owner
- B. Account
- C. Contact
Answer: C
NEW QUESTION # 18
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.
Which solution should GCC consider?
- A. Marketing Cloud
- B. Sales Cloud
- C. CRM Analytics
Answer: B
NEW QUESTION # 19
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
- A. Grand Total and Subtotals
- B. Row Counts and Grand Total
- C. Subtotals and Detail Rows
Answer: B
NEW QUESTION # 20
Get Cloudy Consulting (GCC) wants to integrate its financial system with its Salesforce environment. After searching the AppExchange and reviewing documentation for its financial system. GCC did not find anything.
What should be used to build this integration?
- A. Commerce Cloud
- B. MuleSoft
- C. Financial Services
Answer: B
Explanation:
Explanation
The tool that GCC should use to build an integration between its financial system and its Salesforce environment is MuleSoft. MuleSoft is a platform that enables companies to connect any application, data, or device using APIs. MuleSoft helps GCC to create and manage integrations between Salesforce and other systems, such as its financial system, without writing any code. MuleSoft also provides prebuilt connectors, templates, and best practices to speed up the integration process
NEW QUESTION # 21
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
- A. Page layout
- B. Approval process
- C. validation rule
Answer: B
Explanation:
Explanation
An approval process is a workflow that defines the steps and criteria for approving a record. It can be used to lock the record before a decision is made, and send email alerts and tasks to the approvers.
NEW QUESTION # 22
Get Cloudy Consulting (GCC) wants to simplify its sales teams Account Record page with the following recommendations:
* Adding tabs
* Hiding components
* Making fields conditionally visible
Where should GCC's Salesforce associate go to draft these changes for review?
- A. Page Layouts
- B. Record Types
- C. Lightning App Builder
Answer: C
Explanation:
Explanation
The Lightning App Builder is a tool that allows the associate to draft changes to the account record page, such as adding tabs, hiding components, and making fields conditionally visible, and preview them before publishing.
NEW QUESTION # 23
How should a Salesforce associate ensure a dashboard has the most current data?
- A. By refreshing the browser
- B. By clicking refresh
- C. By opening the dashboard
Answer: B
NEW QUESTION # 24
Two users in the same opportunity record are seeing different fields.
What is the reason for this?
- A. The users have been configured with different Locales.
- B. The users are assigned different profiles and page layouts.
- C. The missing fields are marked as hidden in Object Manager.
Answer: B
Explanation:
Explanation
The users are assigned different profiles and page layouts, which determine the fields they can see and edit on the opportunity record.
NEW QUESTION # 25
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.
What approach would improve data integrity for the Lead Source field'
- A. Make an assignment rule named Trade Show' to only assign leads to sales reps.
- B. Set the default value of the Lead Source field to Trade Show'.
- C. Create a validation rule requiring the Lead Source field to equal Trade Show'.
Answer: C
NEW QUESTION # 26
A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws.
Which Salesforce cloud solution should help meet these needs?
- A. Health Cloud
- B. Nonprofit Cloud
- C. Service Cloud
Answer: A
NEW QUESTION # 27
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?
- A. The Opportunity related list
- B. A Roll-Up Summary field
- C. A custom report type
Answer: B
Explanation:
Explanation
A roll-up summary field is a field on the parent object that calculates the sum, average, min, or max of a field on the child records. It can be used to learn the sum of the amount for each opportunity related to an account.
NEW QUESTION # 28
A salesforce associate at Get cloudy Consulting is configuring object access. The requirements are:
Sales Manager must have the same access to Opportunities.
Marketing managers must have the same access to Campaigns.
What is the recommend approach to configuring their access?
- A. Profiles and Permission Sets
- B. Sharing Sets and Manual Sharing
- C. Validation and Assignment Rules
Answer: A
NEW QUESTION # 29
A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity.
- A. Group by opportunity stage> Filter by product family > Sum the total number sold
- B. Group by product family > Filter to show only Closed Won opportunities >Sum the total number sold
- C. Croup by active products > Filter to show opportunities this year > Sum the quantity
Answer: B
Explanation:
Explanation
The steps that the sales manager should follow to create a report that shows their top-selling product families by quantity are:
Group by product family > Filter to show only Closed Won opportunities > Sum the total number sold These steps will allow the sales manager to see how many products from each product family were sold in the closed opportunities, and compare the performance of different product families.
NEW QUESTION # 30
Salesforce associate received a promotion and needs Edit access to fields on opportunity records across the organization.
Which user setting need updating to allow Edit access?
- A. Permission Set
- B. Queue
- C. Public Group
Answer: A
NEW QUESTION # 31
Get Cloudy Consulting (GCC) will show its data on a dashboard where the data is visualized within a range.
Which dashboard component type should GCC use?
- A. Chart
- B. Gauge
- C. Metric
Answer: B
NEW QUESTION # 32
A Salesforce associate has been tasked with creating new fields on the Contact object and determining what type of field be used for each one.
Where should the associate go to understand the differences between the data types?
- A. Salesforce Help
- B. Customer Support
- C. App Launch
Answer: A
Explanation:
Explanation
Salesforce Help is where the associate should go to understand the differences between the data types.
Salesforce Help is a resource that provides documentation, guides, videos, and support for Salesforce users who need assistance with using or troubleshooting Salesforce products and features. Salesforce Help has a section called Data Types that explains the characteristics and use cases of each data type, such as text, number, date, picklist, checkbox, and so on. Customer Support is a service that provides technical support and assistance for Salesforce users who encounter issues or errors with Salesforce products and features. Customer Support is not a resource that explains the differences between the data types, but rather a resource that helps resolve problems or incidents. App Launcher is a feature that allows the user to access all the apps and objects in Salesforce, such as Sales, Service, Marketing, and so on. App Launcher is not a resource that explains the differences between the data types, but rather a feature that helps navigate the user interface.
NEW QUESTION # 33
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