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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Business Service Management Solutions Overview | - HP Business Service Management (BSM) value proposition
|
| HP Software and IT Management Portfolio | - HP IT Service Management solutions
|
| Sales and Customer Engagement Skills | - Competitive positioning
|
HP Selling HP Business Service Management Solutions Sample Questions:
With which persona should a salesperson discuss HP Operations Analytics relating to the "no way to incorporate historical data for trend comparison and predictive insight" pain point?
- A. director of operations
- B. director of mobile applications
- C. director of performance testing
- D. director of applications monitoring
Correct Answer: D 🗳️
With which persona should a salesperson discuss Operations Analytics relating to the "event volume up 300 percent in the past five years and the growing IT complexity up 30 percent year over year" pain point?
- A. director of mobile applications
- B. director of application quality
- C. director of service management
- D. director of security
Correct Answer: C 🗳️
What is the key component supporting the HP Operations Bridge solution that is not a standalone product?
- A. Real User Monitor
- B. Operations Manager Dashboard
- C. Run Time Service Model
- D. Service Health Reporter
Correct Answer: C 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
Which primary IT process areas does the HP Operations Bridge solution help improve or enable?
(Select three.)
- A. real user monitoring
- B. H automation of event correlation
- C. cross-domain reporting
- D. log analytics
- E. monitor automation
- F. B storage tracking
Correct Answer: A,C,D 🗳️
In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)
- A. director of distributed systems
- B. director of quality assurance
- C. LOB manager for applications support
- D. director of performance testing
- E. director of service management
- F. mobile applications administrator
Correct Answer: A,D,E 🗳️
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